We limit the number of devices that can access an account to 3 each.ĭevice registration occurs upon accessing a class video. (d) an account has been reported, banned, or deactivated due to a violation of our Terms.ĥ. (c) we detected fraudulent behavior(s) from a User
(b) a user has asked for excessive refunds (a) a user has requested multiple refunds for a single course You may not be eligible for any refund in cases where we believe there is refund abuse or fraudulent behavior, including but not limited to the following circumstances where: (e) you must not have downloaded any of our class materials (d) you must have consumed less than three clips of the Class (c) you must request the refund in writing to our support center within 14 days of purchase, and you must provide us the requested information, including but not limited to the information about your Account, Class, and the circumstances of the refund request (b) you must be the User that enrolled in the Class (a) you must be a registered User on the Coloso Platform To submit a valid refund request and receive reimbursement for your purchase, you are required to meet each and every one of the following conditions: Please refer to our Refund Policy for more information on the refundable amount. Please refer to the Refund Eligibility section below to see if you are eligible for a refund. Up to 14 days after purchase: If you purchase a "Now Available" class and request a refund, you may receive a complete or near-complete refund depending on refund eligibility. If you purchase an Earlybird Class and request a refund before the class videos are available, you are eligible to receive a complete refund or the amount paid by you through the Coloso Platform. If you would like to request a refund because a Class did not meet your expectations, please contact us for the refund Also, for more detailed information, please review our Refund Policy.
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